Jira (Cloud) - User Training / Hands On (JAHO-C)


Course Overview

The Jira training for users (beginners) offers all participants the opportunity to get a well-founded introduction to the basic functionalities of the software. We will make you familiar with Jira - for easy use in everyday work.

Structure and content

In this entry-level course, you will learn how to use Jira in your everyday work. Work with issues along the workflow, learn how to use the different search types and create issue filters. On top you will get an introduction to agile project management with Jira based on Kanban or Scrum.

Level: Beginner
Assessment: The training is not bound to an exam.

A Jira Cloud environment will be used during the training.

Who should attend

This training is suitable for…

  • Users who want to gain or expand basic Jira know-how.
  • Project managers and teams who want to expand their knowledge around the proper use of Jira.
  • Jira project managers and/ or project administrators, Jira application administrators and system administrators.

For administrators we recommend Jira (Cloud) - Administrator Training / Deep Dive (JADD-C).


No previous knowledge is required to participate in the training. All necessary contents are taught and practiced in the training.

Course Content

Welcome and General Introduction
  • Introduction
  • Overview of Atlassian family
  • Atlassian documentation
  • Basics of Jira in a cloud environment
  • Outline of projects and project overviews
  • Comparison of project templates regarding work management / software development
  • Project roles, issue types, issues, workflows
  • Components, releases
Working in the project
  • Working with issues along the workflow
  • Creating issues, tasks and subtasks
  • Further exercises
Communication in the project
  • Commenting issues
  • Sharing issues
  • Further exercises
Search, JQL and filters
  • Searching for tasks using different search types (basic, advanced)
  • Brief introduction to JIRA Query Language (JQL)
  • Creating, managing and using filters
Dashboards and reports
  • Create and use Dashboards
  • Create reports based on task filters
  • Further exercises
Agile project management with Jira
  • Information concerning the agile mindset
  • Create and use Kanban boards
  • Configuration of Scrum and Kanban boards
  • Agile project workflow with Scrum
Further topics
  • Collaboration in Jira and Confluence
  • Basics of project administration, assigning roles and users
Open Q&A session as well as feedback
  • Clarification of open questions
  • Feedback / FAQ / discussion

Prezzo & Delivery methods

Online Training

1 Giorno

Prezzo (IVA esclusa)
  • 790,– €
Formazione in Aula

1 Giorno

Prezzo (IVA esclusa)
  • Italia: 790,– €

Al momento non esistono edizioni disponibili per questo corso.